How A Repair Works
Choose How You Want To Order:
1
On My Own
Know approximately what you need and feel comfortable measuring the damage? Choose your repair, size and custom options. You will see pricing as you go.
2
Send & Mend
Know the repair, but do not want to measure? Send us the garment. We will measure the damage, recommend the correct size and confirm the final price before sewing.
$80 credited deposit toward your approved repair.
3
Let's Do It Together
Not sure what the garment needs? Send us photos for a free digital consultation or schedule a $25 live consultation.
The live-consultation fee is credited toward your first repair.
The 5 Steps of a Repair:
1
You complete form and show us some pictures.
We'll walk you through what we need, including three clear photos:
- The full garment
- The damaged area
- The damage beside a ruler for scale
Send & Mend customers do not need to measure. We will do that when the garment arrives.
2
Pick Your Repair
Choose your garment's material to explore the repairs designed specifically for it.
Nothing is repaired without your approval or confirmed order.
3
You send it to us.
Once your order or deposit is complete, we will send your prepaid shipping label.
Send the garment clean and securely packed. Please, pretty please.
Tracked shipping is included both ways, so you will know where it is in transit.
4
We fix it.
Once the garment arrives and the repair is approved, we get to work. Most repairs are completed within 2-3 weeks.
5
We send it back.
When the work is finished, we send the garment home using tracked return shipping. You enjoy your good deed for fixing something.
Every repair includes a one-year reinforcement guarantee.
READY? Start Your Repair
